Select "RMA Ticket" for defective unit. Select "Product Support" for technical questions.
Please find the S/N on the product label on the left side of the IFP (small label).
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Type of request
RMA TicketProduct Support
Product name 86" IFP BLACK G75" IFP BLACK G65" IFP BLACK G55" INTERACTIVE FLAT PANEL55" MULTI Touch LED LCD65" INTERACTIVE FLAT PANEL PRO65" INTERACTIVE FLAT PANEL65" MULTI Touch LED LCD 4K65" MULTI Touch LED LCD70" INTERACTIVE FLAT PANEL75" INTERACTIVE FLAT PANEL PRO75" INTERACTIVE FLAT PANEL75" UHD MONITOR PRO84" MULTI Touch LED LCD86" INTERACTIVE FLAT PANEL PRO86" INTERACTIVE FLAT PANEL98" INTERACTIVE FLAT PANELOPS PC for IFPOPS PC for IFP(i3)OPS PC for IFP(i5)OPS PC for IFP(i7)OPS PC PRO for IFPMINI PC for IFP PROMINI PC for IFPLED LCD Wall Mount 130Mobile Stand with Electric Lift for IFP\'sMobile Stand for IFP\'s and IWB\'sLiftBox for 55" IFPLiftBox for IFPLiftBox for 84" IFPLiftBox 65078” MULTI Touch89” MULTI Touch89” DUAL Touch USB / WRMT 40W SpeakersLiftBox for IWB\'sPROJECTOR PJ1000 ST DLPPROJECTOR PJ2000 UST DLPPROJECTOR PJ3000 UST-W DLPPROJECTOR PJ2000i UST DLPPROJECTOR PJ3000i UST-W DLPPROJECTOR WALL MOUNT 2000/3000 seriesProjector Lamp PJ1000 STProjector Lamp PJ2000/2000i USTProjector Lamp PJ3000/3000i UST-W DLPDOCUMENT CAMERA A405Voting RF550 (1 Student Clicker)Votinng Set RF550 (Clickers 25+1)Video Conferencing VC1 / VC4 MIC moduleVideo Conferencing VC1 / VC4 Camera BracketVideo Conferencing System VC4Video Conferencing System VC1PROJECTOR PJ200 UST DLPPROJECTOR PJ250 UST-W DLPPROJECTOR PJ260 UST-W DLPTRIUMPH PresenterMobile Stand with Electric Lift for IFPMobile Stand for IFP (EDU)TRIUMPH Cleaning Pad98" INTERACTIVE FLAT PANEL (BLACK)86" INTERACTIVE FLAT PANEL (BLACK)75" INTERACTIVE FLAT PANEL (BLACK)65" INTERACTIVE FLAT PANEL (BLACK)Wi-Fi Module for IFPWi-Fi Module for IFP PRO/BLACKRISE 2005 MOTORIZED DISPLAY LIFT WALL WHITERISE 2005 MOTORIZED DISPLAY LIFT WALL BLACKRISE 5305 MOTORIZED DISPLAY LIFT TROLLEYRISE A111 ACCESSORY INTERFACERISE A131 LAPTOP SUPPORTRISE A218 WHITEBOARD SET 86" IFPRISE A228 WHITEBOARD SET 86" IFP
EAN code 859258004109985925800814538592580081460859258008157685925800815908592580081637859258008197285925800819898592580081996859258008200985925800820308592580082054859258008206185925800820788592580082399859258008242985925800824678592580082689859258008275785925800827888592580082795859258008280185925800828258592580083105859258008315085925800832118592580083365859258010117585925801014588592580111211859258011185385925801118918592580111907859258011191485925801120278592580112140859258011216485925801123488592580112355859258011236285925801123798592580112638859258011264585925801132158592580113222859258011330785925801137278592580113758859258011388885925801138958592580113925859258011403885925801140458592580114052859258011406985925801149468592580115233859258011533285925801153638592580115370859258011538785925801155788592580116377859258011652085925801168348592580117190859258011720685925801172138592580117220859258011723785925801172448592580118197859258011852485925801185318592580118548859258011860985925801186168592580118623859258011864785925801186548592580118661859258011868585925801187158592580118722859258011889085925801196998592580119804859258011991085925801199278592580119934859258012000885925801200608592580120138859258012015285925801201698592580120176859258012118085925801211978592580121203859258012129685925801215628592580121579859258012158685925801217088712285356766871228535680387122853568898712285357183871228535720687122853579098712285358944
Serial number
Type of problem —Please choose an option—Abnormal DisplayNo ImageNo AudioNo TouchSoftware/Android issue
Abnormal display —Please choose an option—BlurredRegular stripesScreen flickeringMist on screenOther
No image —Please choose an option—Power indicator cant be turn onRed power indicator is on cant turn greenPower inidactor turned green but no imageOther
No audio —Please choose an option—No sound on OPS sourceNo sound on all sourcesOther
No touch —Please choose an option—No touch on Internal and external PCNo touch on internal PC onlyNo touch on all sourcesNo touch on Android
Cause of problem —Please choose an option—Board is not connecting/ No touchNon-continous writingSlow writing performanceSW issueOther
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